If you’ve got a standout presenter, or even two or more on your team, you might think that’s good enough. It isn’t.
If you’re presenting to clients or perspective clients about your company’s capabilities, your entire team should be capable of presenting powerfully each and every time. Having the right team leader is important, but it’s not enough to ensure success. Your team leader is there to guide the team toward clear goals but anyone listening to the pitch knows it’s the group effort that will determine whether those promises you’re making will be kept.
Before your next team presentation, make sure each member of your team learns to present powerfully and in concert with one another. Remember these best practices for team presentations:
IT’S ABOUT THE SHOW, NOT JUST THE TELL: If all you needed to win business was to detail your capabilities, you’d be able to win it just by emailing your proposals. There’s a reason for the oral bid or proposal even today when we have so many other options for giving and receiving information. Your potential clients want to “see for themselves” who you are and develop a level of confidence in the team. Make sure your team understands how to show their strengths. Each member needs to be truly comfortable with what they’ve been asked to present and fully prepared for what’s expected. Will they handle direct questions or defer? On what areas might they expect to be questioned or defer to others?
REHEARSE TOGETHER: However limited your time to prepare for the team presentation, don’t use that time solely for individual members to prepare for their individual parts alone. This is a team presentation and you’ll need to rehearse as a team in order to better see and hear the presentation the way your client sees and hears it. Give each other feedback on performance as well as content, with an eye toward how the potential client might view it.
IT ISN’T ACTING: Your team can’t “pretend” to feel confident, they have to be confident. If you see hesitancy or nervousness from a team member in their part of the presentation, get to the root of it before it can be displayed in front of the prospect. By the same token, if your team doesn’t know each other well, or doesn’t like each other, don’t ignore that. That kind of dissonance is exactly what your perspective client is on the alert for. A look of boredom or disagreement will send the perspective client exactly the wrong message about this team, despite what your words say. Understand your team cannot be stronger than its weakest link.
PREPARE FOR SUCCESS: Make sure your team has what it needs to present successfully. Share your due diligence with all members of the team, not just your team leader, so that everyone knows what to expect. Share your strategy too, so that each member of the team understands not only their part in the presentation, but your company’s strategic objectives and goals. Don’t give vague feedback (“keep practicing”)—make that feedback direct (“You need a stronger message to begin with. Make it more definitive.”)
PRACTICE MAKES PERFECT: Work on the whole of the presentation, not just its distinct parts. Pay particular attention to transitions between team members. Does the whole of the presentation flow in a logical way, with each piece as strong as the next? Is each member paying attention to what was said (and literally referencing what’s come before or supporting what’s coming next?) If you can’t work with a coach, video tape your presentation and watch yourselves to make sure you’re not missing something a client would notice.
Successful team presentations don’t happen by accident. Work for it. Invest in your executives and in your company’s success with executive coaching.