Papa John’s Latest PR Debacle: A Crash Course in Bad Crisis Communications (or the dangers in confirming the worst people think they know about you)

**Update**  As of July 12, 2018, it was announced John Schnatter is stepping down as Chief of the Board of Directors, but will remain on the board. You don’t have…

Continue ReadingPapa John’s Latest PR Debacle: A Crash Course in Bad Crisis Communications (or the dangers in confirming the worst people think they know about you)

Best Briefings: How To Deliver A Briefing Your Boss Will Thank You For

Briefing, noun brief·ing \ˈbrē-fiŋ\: an act or instance of giving precise instructions or essential information. As usual, Webster's definition is a useful starting point for helping us focus on the…

Continue ReadingBest Briefings: How To Deliver A Briefing Your Boss Will Thank You For

PowerPoint or No PowerPoint: That is the question

During every coaching session, the question is sure to come up. “Do I have to to use PowerPoint in my presentation?” PowerPoint has become almost synonymous in some circles with the modifier “boring”, but that’s not the fault of the tool. It reflects a fundamental misunderstanding of that tool’s purpose.

Before you toss the tool, ask yourself whether you’ve been using it effectively. Are your slides packed with text? Is the point of each slide difficult to follow? Are the slides chiefly there to help you communicate your points? Are you using your slides both as presentation tools and as handouts for the audience to read and refer to later?

If you answered “yes” to any of these questions, you may not be using PowerPoint very effectively.  Remember, if your audience can see and hear you, you need to be communicating differently than if you sent your information in an email, or mailed out printed material. Oral communication demands something different from both the presenter and the presentation. (more…)

Continue ReadingPowerPoint or No PowerPoint: That is the question

Presentations and Practice: The Way to Carnegie Hall

You know that old exchange: “Excuse me. How do I get to Carnegie Hall?” The answer? “Practice, practice, practice.”

Everyone who communicates formally with others knows they need to practice before ‘game day’. “Practice”, however, doesn’t include a cursory read-through of the material to yourself. You’re going to present out loud, right? Then practice that way! (more…)

Continue ReadingPresentations and Practice: The Way to Carnegie Hall