Crisis Communications 101 (and why so many in crisis are so bad at it)

A crisis is any unplanned situation that could interrupt operations and cause harm to the reputation of a business, an individual or group. In private businesses, mitigating those risks usually…

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What To Do If The Worst Happens: (Why drawing a blank doesn’t have to upend your presentation)

You’ve prepared and are ready for that big briefing or presentation and suddenly, the nightmare happens. You draw a blank. You look at your slide or your notes and can’t…

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